Workplace Hospitality Audit
Is your workplace helping people do their best work, or is it creating friction?
This answer starts by understanding your workplace. Having the right systems, optimized space, reliable services and using AI to connect the data creates the conditions for productivity.
5 Lenses. One Connected View
Space
Environment & amenities
Service
Reliability, Timing and Consistency
Hospitality
Arrival, Attitude and Care
Journey
Moments, Transitions, Connections
Systems
Tech, AI and Digital Alignment
The 4-Week Process
Experience
Engage in the workplace
Listen
Interview the people who deliver, manage and experience it
Analyze
Review data, service tickets, onboarding, tech AI, and utilization
Prioritize
Score the experience and align on the critical priorities
In the Workplace Hospitality Audit, you walk away with:
Experience Heatmap
Where the workplace experience is strong, inconsistent or breaking down.
Friction Map
The moments, systems and handoffs creating unnecessary effort.
Ownership Map
Where Facilities, IT, HR and Operations are aligned—or working at cross purposes.
Priority Opportunities
The highest-value opportunities to improve experience and operational performance.
90-Day Action Roadmap
What to fix, who should own it and where to start.
Timing and Fee
Duration
Four weeks, kickoff to readout
Scope
Single site
Fee
$15,000
Frequently Asked Questions
How does the four-week process work?
Week by week we engage in the workplace; interview the people who deliver, manage and experience it; analyze data, service tickets, onboarding, tech/AI and utilization; then score the experience and align on critical priorities — from kickoff to readout in four weeks.
What do I receive at the end?
Five deliverables: an Experience Heatmap, a Friction Map, an Ownership Map, a set of Priority Opportunities, and a 90-Day Action Roadmap — presented in a closing executive readout with priorities and ownership.
How much time is required from my team?
Participation is concentrated in the interview and readout stages. Leaders and managers join scheduled interviews, your executive team joins the closing 60-minute readout, and during the Analyze stage we would like time with your data analysts to help us understand, validate and normalize the data across different teams — everything else is handled on-site by HaloEffect.
What does the audit cover?
Five lenses viewed as one connected picture: Space (environment and amenities), Service (reliability, timing and consistency), Hospitality (arrival, attitude and care), Journey (moments, transitions, connections), and Systems (tech, AI and digital alignment).
What does the $15,000 fee include?
The full four-week engagement for a single site: all observation, interviews and analysis, the three deliverables, and the executive readout. Multi-site engagements are scoped separately.
Request the Workplace Hospitality Audit
No obligation. We'll discuss your workplace, identify current friction points, and determine if the Workplace Hospitality Audit is the right starting point for your organization.